1. About Us

Prestige Wall Art is an online retailer offering luxury wall art products, printed and fulfilled on demand via our production partner, Gelato. 

2. Products & Descriptions

We offer high-quality, made-to-order wall art including acrylic prints, canvas prints, and other home décor items. Due to the made-to-order nature of our products:

• Product images are digital mockups; slight variations in color or cropping may occur.

• Sizes listed are as accurate as possible but may vary slightly due to manufacturing tolerances.

3. Ordering & Payment

• All prices are listed in GBP (£) and include VAT where applicable.

• Payments are securely processed through Stripe.

• Once an order is placed and payment is confirmed, production begins immediately. Orders cannot be changed or cancelled after this point.

4. Shipping

• Orders are produced and shipped by our global print partner, Gelato.

• Delivery times vary depending on your location and the product ordered. Typical UK delivery time is 5–10 working days.

• Shipping rates are calculated at checkout.

• We currently ship to the UK only. International shipping may be introduced at a later date.

5. Returns & Refunds

As our products are made to order:

• We do not accept returns or exchanges unless the product is defective or damaged.

• If your item arrives damaged or faulty, please contact us at [email protected] within 7 days of receipt with a photo of the issue. We will offer a replacement or refund where appropriate.

6. Intellectual Property

All images, designs, logos, and written content on this website are the intellectual property of Prestige Wall Art or licensed third parties. You may not reproduce, modify, or distribute any part of this website without our written permission.

7. Privacy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for full details on how we collect and use your data.

8. Liability

• We shall not be liable for any indirect, incidental, or consequential loss arising out of the use or inability to use our products or website.

• While we aim to ensure product descriptions are accurate, we do not warrant that product information or other content is free of errors.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with the updated date.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the UK courts.

11. Contact Us

If you have any questions about these Terms and Conditions, please email us at:
📧 [email protected]