Privacy Policy

At Prestige Wall Art, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://prestigewallart.co.uk, make a purchase, or interact with us.

1. Who We Are

Prestige Wall Art is an online retailer of premium and luxury wall art, operating in the United Kingdom. We are committed to protecting your data and respecting your privacy.

2. What Information We Collect

When you use our website, we may collect the following information:

a. Information You Provide Directly

Name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely via Stripe)
Order details
Customer service inquiries

b. Automatically Collected Information

IP address
Browser type and version
Pages visited and time spent
Referring site details
Cookies and usage data (see Cookie Policy)

c. Third-Party Tools

We may also collect data via:

Google Analytics
Meta Pixel (Facebook)
WooCommerce
Stripe
Email newsletter platforms (if you subscribe)

3. How We Use Your Information

We use your data to:

Process orders and provide customer support
Manage your account and communication preferences
Improve our website, services, and marketing efforts
Prevent fraud and ensure site security
Comply with legal obligations

4. Legal Basis for Processing

We process your data under the following legal bases:

Contractual – to fulfill your purchase
Legitimate interest – to improve and secure our services
Consent – for optional cookies and marketing
Legal obligation – for tax and accounting compliance

5. Sharing Your Information

We only share your data when necessary:

Payment processing – with Stripe
Product fulfillment – with Gelato (our print-on-demand partner)
Analytics – with Google
Marketing – with platforms like Meta (if consented)
Legal authorities – where required by law

We never sell your data to third parties.

6. How We Protect Your Data

We use encryption, secure payment gateways, and server firewalls to safeguard your information. Only authorized personnel have access to personal data.

7. How Long We Keep Your Data

We retain your personal data only as long as necessary:

Order records – up to 7 years for tax purposes
Contact info – while you’re subscribed or for ongoing support
Analytics data – typically anonymized after 26 months

8. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have rights to:

Access your data
Request correction or deletion
Withdraw consent
Object to processing
Data portability
Lodge a complaint with the ICO

To exercise any of these rights, email us at: [Insert Email Address]

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.

10. Children’s Privacy

We do not knowingly collect personal data from individuals under 16 years of age.

11. Policy Updates

We may update this policy from time to time. Updates will be posted here with the revised date at the top.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is used, contact us at:
📧 [email protected]

Prestige Wall Art